Certificate in Conflict Management Course
AIPMS Africa Institute for Project Management Studies ( AIPMS) is pleased to announce a Certificate Course in Conflict Management, which starts on  1st  of every month for two months.
Wherever different personalities meet in everyday professional life, different views and interpretations are on the agenda. This often leads to open or hidden conflicts. It is crucial not to fear conflicts or consider them as disturbing, but much more as a chance for better and more creative problem solving! Because the problem is not the conflict itself, but the handling of the conflict situation!
In order to use this potential optimally, it is necessary to have a mastery of tools with which one's own logic and ways of thinking become visible to others, and help them to decode the individual interests behind them. One's own attitude and approach to the logic of others determines the guises and escalation steps of conflicts. These decisive aspects are therefore focussed on in our conflict management seminars.
Course Objectives

  • Define conflict.
  • Identify assumptions of conflict.
  • Recognize the five styles of conflict resolution and the benefits and pitfalls of each style.
  • Demonstrate the important role Communication plays in conflict prevention and management
  • Understand the principles of negotiation, mediation, and advocacy
  • Select and apply negotiation, mediation, and advocacy skills in a variety of social work contexts,
  • Discuss the effect that power has on conflict resolution.
  • Implement a strategy for continuous conflict management.



Computing Requirements:
Participants will need to use email, upload and download word docs,
PowerPoint files and PDFs, and post on the discussion board or send assignments by email.   If you do not have internet speed sufficient to download materials, an offline DVD or hard copies course may be the right alternative for you. Materials Provided: Online delivery of curriculum materials, exercises and templates.


After they have read the material for each unit, students are expected to test their own Learning by completing some relevant exercises and tasks.

In order to demonstrate their understanding of the course content, students will be required to submit Five assignments.

DURATION AND COURSE LOAD: 8 Weeks - 5 to 6 hours per week
DATES: (Two Months) Course Starts 1st of every month.
ORGANIZERS: Africa Institute for Project Management Studies ( AIPMS)
LANGUAGE: English only
FORMAT: Web-based and Distance Learning facilitated
: info@africadevelopmentresources.org
                                               : www.africadevelopmentresources.org