Course Overview 

This course is designed for students who wish to gain an understanding of principles and practice of controlling credit and managing debt in commercial organizations.

Course Objectives

•             Describe methods of controlling credit

•             Investigate methods of credit checking

•             Examine the use of the courts and debt management agencies in recovering debt

•             Describe how to collect debt by letter and telephone

Course Outline

•             -Credit Control

             Credit

             My customer credit worthy

             Credit control measures

             Debt Recovery Through the Courts

             Statutory Demands, Insolvency and Bankruptcy

             VAT & Tax Relief for Bad Debts

•             -Debt management Agencies

             Credit Checking Agencies

             Factoring companies

             Specialist Legal Services

             The courts 

             Debt Collection Agencies

•             -Communication

             Telephone communication

             Written communication

             How to Deal with Customer Responses 

 

Training Format: 

• All materials are made available through our Online Learning Platform

• Students should commit approximately 5-6 hours of their time per week

Materials Provided: 

Online delivery of curriculum materials, exercises and templates.

Assignments: 

In order to demonstrate their understanding of the course content, students will be required to submit assignments at the end of every month.

Duration of course – 6 months

REGIONS TARGETED: Global

Courses Fees € 800

To register for course, please contact:

Online Training Coordinator

Africa Institute for Project Management Studies

Email: info@africadevelopmentresources.org

Website: www.africadevelopmentresources.org